**Service Impacting Incident Alert**

Time of Incident:   Tuesday December 13, 2016 9:18 PM E.S.T. (U.T.C.-4)

Status:   RESLOVED

Impact: Some Subscribers may experience difficulty accessing certain websites from CloudConnect desktops and infrastructure for a period of 30 minutes beginning at 10:15 AM EST today.

Description:  A fiber cut has been detected with an upstream carrier.  Upstream carriers have resolved the issue through redundant paths.

Reference ID:   CC-20180511

Type of Event:    Service Impacting Incident

Ticket Status:   RESOLVED

Thank You for your Cooperation!