**Service Impacting Incident Alert**
Time of Incident: Tuesday December 13, 2016 9:18 PM E.S.T. (U.T.C.-4)
Impact: Some Subscribers may experience difficulty accessing certain websites from CloudConnect desktops and infrastructure for a period of 30 minutes beginning at 10:15 AM EST today.
Description: A fiber cut has been detected with an upstream carrier. Upstream carriers have resolved the issue through redundant paths.
Reference ID: CC-20180511
Type of Event: Service Impacting Incident
Ticket Status: RESOLVED
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