Problem Definition:

When implementing or migrating to a cloud solution, resellers find that unless their provider is a Microsoft QMTH, they might have to utilize both a Microsoft Office Suite license, as well as a Microsoft Office 365 license.


CloudConnect is a Microsoft Qualified Multi-Tenant Host, meaning that our virtual desktops allow for Office 365 to be activated with Shared Computer Licensing. This allows the elimination of the cost of one license from either the resellers' or clients' bottom line. Below is outlined out to set up Microsoft Office 365 on your CloudConnect virtual machine. 

Office 365 ProPlus and all Office 365 suites that include Office 365 ProPlus (including E3 and E5) are eligible for the QMTH Program. Project Online Professional and Visio Pro for Office 365 are also eligible for the QMTH Program. Office 365 Business and Office 365 Business Premium are NOT eligible. 

Create a Snapshot

Ensure only the Quiesce box is checked

Ensure the snapshot completed successfully

Open the VM, and log in as an administrator


It is critical that you remove the license key that is automatically attached to the VM with your CloudConnect Desktop. Otherwise you might still be charged for typical SPLA licensing.


To remove the automatically installed license, open command prompt and navigate to c:\Program Files (x86)\Microsoft Office\Office16.

From here, input the command run cscript ospp.vbs /dstatus and make note of the last 5 characters of the product key.

Run the following command to unpair the key: run cscript ospp.vbs /unpkey:xxxxx

Afterwards, you can run the command run cscript ospp.vbs /dstatus to confirm the key was unpaired.

Right click the start menu icon, and open Programs and Features

Uninstall the Office Suite. Uninstalling Microsoft Office and Installing Office 365 Pro Plus will preserve each user’s Office Settings as these settings are stored in the user’s windows profile and Office 365 profile.

Continue with the uninstallation

Open an internet browser, and sign in to

Download Office 365

Complete the installation

Click the start menu icon and select Run

Launch the registry editor by typing "regedit" and striking the enter key

Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration

-Right click, select New, and then select String Value

-Name the value "SharedComputerLicensing"

-Set the value to 1

-Hit "OK" and the registry value will be inserted

Finally, remove the snapshot when you ensure everything is working properly

With that, you're finished! Open a Microsoft Office 365 product and use it as normal

Congratulations, you're done!

Additional Information: 

For each Office 365 license, a user is allotted 5 devices to use that license on. This means that the End User’s virtual desktop will count as one of these. CloudConnect is required to report to Microsoft the number of users and licenses being utilized on our platform, and we do this by Azure Active Directory Tenant ID and Office 365 Tenant ID.

Once activated, CloudConnect will remove the Microsoft Office SKU from the monthly invoice.  To assist our partners with licensing compliance, a $0.00 O365 SCA SKU, along with a quantity of users will appear on the monthly invoice/usage reports.  We do this so partners can reconcile the total number of Office 365 installations to the total number of licenses that CloudConnect is reporting to Microsoft each month. 

To ensure compliance, each Office 365 installation should correspond to a single Office 365 Tenant ID (organization), and each user accessing the installation must have an Office 365 license within that same Office 365 Tenant ID.

To learn more about how CloudConnect streamlines application management, you can click here to download our latest Citrix whitepaper.