**Service Impacting Incident Alert**

Time of Incident: April 15, 2019 1:30 PM E.S.T. (UTC -5)

Status:   Resolved

Impact: Some subscribers may not be able to access Virtual Machine Remote Consoles or Web Clients in vCloud Director.

Client Workloads are Unaffected. Users and Administrators should have no problems logging into their Virtual Machines through Citrix,

Description:  The vCenter Server appliance in our production instance is experiencing technical difficulties. This appears to be an issue with VMware. We are actively working to resolve this issue. 

Reference ID:   CC-20190415

Type of Event:    Service Impacting Incident

Ticket Status:   Closed