Problem Definition:

An organization may have specific document scanning requirements.

Cause:

There are a variety of scanning methods supported by CloudConnect.

Resolution:

The following table outlines the various image acquisition technologies that may be used with the CloudConnect platform, as well as the requirement, features, and security considerations for each approach.

Scanning Technologies & Requirements

Image Capture Method	mspCloud Compatible	Private Domain Compatible	Third Party Software Required	Hardware Requirements	Multiple Pages per scan job	Security Considerations
MS Clip Organizer (TWAIN Redirection)	YES	YES	NO	TWAIN compliant driver Win 7	NO (one page per job)	(SECURE) TLS RC4 w/HASH
Adobe Professional (TWAIN Redirection)	YES	YES	YES (Adobe Pro)	TWAIN compliant driver Win 7	YES	(SECURE) TLS RC4 w/HASH
eCopy Desktop or PaperPort (TWAIN Redirection)	YES	YES	YES (eCopy Desktop)	TWAIN compliant driver Win 7	YES	(SECURE) TLS RC4 w/HASH
Scan to Email	YES	YES	NO	Email capable scanner & externally hosted SMTP server	YES	SMTP port 25 (UNSECURE) OR START TLS port 587 (SECURE)
Scan to Network Shared Folder	YES	YES	NO	SMB Scan Capable & Sonicwall VPN Endpoint	YES	(SECURE) IPSEC AES128 w/HASH
Scan to Third Party Internet Websites	Not Tested	Not Tested	Varies by website	URL Redirection TWAIN compliant driver Win 7	Varies by website	Depends on Website, typically secured via TLS or SSL

*Always test your specific implementation of these technologies prior to use in a production environment. Contact CloudConnect for additional clarifications or questions regarding your specific use case.

Additional Information:

Different scanning methodologies have different security, and document flow, and hardware architectures. Contact CloudConnect Technical Support for additional information.

Applies To:

Microsoft Windows Desktop and Server Operating Systems XP/2003 and later

Citrix XenApp 6.5