Problem Definition:

You are unable to share a folder on the network from a CloudConnect Desktop Host.  The Sharing tab is missing from Windows Explorer.


The Sharing tab is suppressed to discourage the sharing of files over the network from a CloudConnect Desktop Host.It is more secure to have users access files from a common directory and use NTFS permissions, rather than creating an SMB share.  However, certain applications may require the creation of an SMB Share to function properly.  This KB article explains how to restore the SMB Sharing capability on a CloudConnect Desktop Host.


If you are sharing out folders on the network in the mspCloud, be sure to confirm you have isolated networking between customers. As added security measure, verify you set explicit SMB and NTFS permissions, which only include users from organizations authorized to access the Shared data.

Using your “support” account, access the Desktop Host.

Access the registry editor. From the start menu type “regedit” into the search bar or Run dialogue box.


Browse to the following Key:


Right click “InProcessServer32” and choose “Permissions.”


Select the “Administrators” group and check “Full Control.” Click “Apply” then “Okay”


In the registry editor tree, verify the key “InProcServer32” is still selected. In the right hand pane right click the string named “(Default)” and select “Modify."


Edit the Value Data from:     "%SystemRoot%\system32\ntshrui.dll.bak"     TO     "%SystemRoot%\system32\ntshrui.dll"     Click "Okay."

The key now looks like:


Close the Registry Editor.  The Sharing tab is now restored.


Finally it is recommended that you remove the Administrators “Full Control” permission previously added to the key “InProcServer32” in the second step above.

Additional Information:

If your Desktop Host is located in a Private Domain, it is recommended that you create your file share on a dedicated server, rather than on a desktop host.

Applies To:

Citrix XenApp 6.5