** Completed Network Maintenance Notification **

Maintenance Window Start: Friday February 13, 2015 10:00 PM Eastern Standard Time (UTC -5)

Estimated Duration: 4 Hours


Impact: Users accessing desktops through Citrix NetScaler branded gateways will be unable to connect to hosted desktops and applications during the maintenance window. Users requiring desktop access during the maintenance window should use https://dds.cloudconnect.net access point.


Description: CloudConnect is updating Citrix NetScaler and Citrix StoreFront to accommodate Chrome OS version 40 and above.


Reference ID: CC-20150213


Additional Information: Please visit https://support.cloudconnect.net/support/home to view this and other Scheduled Network Maintenance and Service Impacting Incident Notifications and Updates.


Type of Event: System Update


Important Notice to E-mail Recipients: Notice sent as a customer courtesy only and is not a service level agreement or other commitment. Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.


Thank You for your Cooperation!



Network Operations Center


Hosted virtual desktops, servers, and applications for small business


10 Tech Cir. #C

Natick, MA 01760

P: 508.651.3900 x 1

support@cloudconnect.net | www.cloudconnect.net

Microsoft Hosting Partner

Citrix Authorized Service Provider


CONFIDENTIALITY NOTICE: This communication and any attachments may contain confidential and/or privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify the sender immediately by telephone 508-651-3900 and destroy all copies of this communication and any attachments. Thank you.


You are receiving this notification because our records show you are currently a subscriber to CloudConnect products and services. If you have received this in error, or choose not to be notified about CloudConnect service impacting events and scheduled maintenance windows, please reply to this email with the word “UNSUBSCRIBE” in the subject line.