** Cancelled Network Maintenance Notification **

Maintenance Window Start: Wednesday, May 6, 2015 11:00 PM Eastern Standard Time (UTC -5)

Estimated Duration: 1 Hour


Impact:  Intermittent loss of connectivity may occur during the maintenance window. While every effort will be made to maintain connectivity during the maintenance window, users are advised to complete any critical work prior to the start of the maintenance window.


Description: A potential bug has been identified in the firmware of backbone switches.This is believed to be causing high latency issues for certain customers under certain circumstances.A workaround provided by the OEM’s technical support will be implemented during the maintenance window and is intended to address the issue until a permanent fix can be applied.


Reference ID: CC-20150506


Additional Information: Please visit https://support.cloudconnect.net/support/home to view this and other Scheduled Network Maintenance and Service Impacting Incident Notifications and Updates.


Type of Event: Emergency Network Maintenance


Important Notice to E-mail Recipients: Notice sent as a customer courtesy only and is not a service level agreement or other commitment. Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.


Thank You for your Cooperation!



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P: 508.651.3900 x 1

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