Maintenance Window Start: Wednesday, May 6, 2015 11:00 PM Eastern Standard Time (UTC -5)
Estimated Duration: 1 Hour
Impact: Intermittent loss of connectivity may occur during the maintenance window. While every effort will be made to maintain connectivity during the maintenance window, users are advised to complete any critical work prior to the start of the maintenance window.
Description: A potential bug has been identified in the firmware of backbone switches.This is believed to be causing high latency issues for certain customers under certain circumstances.A workaround provided by the OEM’s technical support will be implemented during the maintenance window and is intended to address the issue until a permanent fix can be applied.
Reference ID: CC-20150506
Additional Information: Please visit https://support.cloudconnect.net/support/home to view this and other Scheduled Network Maintenance and Service Impacting Incident Notifications and Updates.
Type of Event: Emergency Network Maintenance
Important Notice to E-mail Recipients: Notice sent as a customer courtesy only and is not a service level agreement or other commitment. Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.
Thank You for your Cooperation!
Network Operations Center
Hosted virtual desktops, servers, and applications for small business
10 Tech Cir. #C
Natick, MA 01760
P: 508.651.3900 x 1
Microsoft Hosting Partner
Citrix Authorized Service Provider
CONFIDENTIALITY NOTICE: This communication and any attachments may contain confidential and/or privileged information for the use of the designated recipients named above. If you are not the intended recipient, you are hereby notified that you have received this communication in error and that any review, disclosure, dissemination, distribution or copying of it or its contents is prohibited. If you have received this communication in error, please notify the sender immediately by telephone 508-651-3900 and destroy all copies of this communication and any attachments. Thank you.
You are receiving this notification because our records show you are currently a subscriber to CloudConnect products and services. If you have received this in error, or choose not to be notified about CloudConnect service impacting events and scheduled maintenance windows, please reply to this email with the word “UNSUBSCRIBE” in the subject line.