The Scheduled Network Maintenance referenced below has been completed without incident.


***Scheduled Network Maintenance Notification***

Maintenance Window Start: Tuesday May 3, 2016 11:00 PM E.S.T. (UTC -4)

Estimated Duration: 1 Hour


Impact: No downtime is expected, however some server workloads may intermittently experience increased storage latency during the maintenance window.  End Users may become intermittently disconnected from virtual desktops, however they will be able to reconnect during the maintenance window and continue working where they left off.


Description: CloudConnect is upgrading Storage Controller firmware on certain backbone arrays affected by last week's Service Impacting Incident.  This corrective action was recommended by the Array manufacturer.


Reference ID: CC-20160503


Additional Information: Please visit to view this and other Scheduled Network Maintenance and Service Impacting Incident Notifications and Updates.


Type of Event: Firmware Update


Important Notice to E-mail Recipients: Notice sent as a customer courtesy only and is not a service level agreement or other commitment.  Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.


Thank You for your Cooperation!


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Network Operations Center