*** Completed System Maintenance ***

Maintenance Window Start:  Saturday September 8, 2018 7:30 PM EDT (UTC -4)


Estimated Duration:  3 Hours

Description:  Administrator access to vCloud Director Portal and API will be unavailable during the maintenance window.  Network access and Citrix access to virtual machines will not be impacted.  Virtual Machines and associated networking will remain online during the maintenance window.  Provisioning of new workloads, and virtual machine management functions will not be available during the maintenance window.

Reference ID:  CC-20180908


Additional Information: A security vulnerability has been identified that affects certain Intel microprocessors.  The Intel L1 Terminal Fault vulnerability is described by CVE-2018-3646, CVE-2018-3620, and CVE-2018-3615.  This scheduled maintenance activity is intended to remediate the vulnerability identified in the aforementioned CVEs. Read more here.

Important Notice:  This notice is sent as a courtesy only and is not a service level agreement or other commitment.  Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.

Thank you for your cooperation!

Network Operations Center

10 Tech Circle

Natick, MA 01760

(508) 651-3900 x1