*** Scheduled System Maintenance Notification ***

Maintenance Window Start:  Friday September 21, 2018 3:00 AM EDT (UTC -4)


Estimated Duration:  20 minutes

Description:  System administrators and End Users will temporarily or intermittently lose connectivity to their services during the maintenance window.  However, they will be able to continue where they left off after the maintenance window.  There will be no change in power state of their workloads and unsaved work will not be lost during the maintenance window.

Reference ID:  CC-20180921


Additional Information: We are doing network maintenance that requires re-configuring port groups on our perimeter network.  There will be 20 minutes of downtime between 3:00 AM and 3:20 AM EDT as a result.

Important Notice:  This notice is sent as a courtesy only and is not a service level agreement or other commitment.  Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.

Thank you for your cooperation!

Network Operations Center

10 Tech Circle

Natick, MA 01760

(508) 651-3900 x1