*** Scheduled System Maintenance Notification ***

Maintenance Window Start:  Friday, December 20 2019 9:00 PM EDT (UTC -4)


Estimated Duration:  2 hours

Description:  Administrator access to vCloud Director Portal and API will be unavailable during the maintenance window.  Network access and Citrix access to virtual machines will not be impacted.  Virtual Machines and associated networking will remain online during the maintenance window.  Provisioning of new workloads, and virtual machine management functions will not be available during the maintenance window.  

Reference ID:  CC-20191220

Important Notice:  This notice is sent as a courtesy only and is not a service level agreement or other commitment.  Please note that Service Impacting Incidents arising out of Scheduled Network Maintenance and/or occurring during the Scheduled Network Maintenance Window are not eligible for SLA Claims.

Thank you for your cooperation!

Network Operations Center

10 Tech Circle

Natick, MA 01760

(508) 651-3900 x1