Problem Definition:

You need to set up a service user account that does not have desktop access to enable services such as scanning.  The reason you would want to set up a domain user in the first place for scanning is to avoid licensing charges, and as a security best practice.

Resolution:

1. Create the user in Active Directory
2. Add the user to the security setting of the 'Access this computer from the network' security policy under User Rights Assignment:

Additional Information:

The user account can be created as a standard Domain User.

Applies To:

Citrix Published Desktops on CloudConnect