Public Knowledge Base
Find technical answers and documentation to the most common questions and issues
Problem Definition: In this example, we will demonstrate how to create a Private Domain on CloudConnect, which replicates with an existing on-premise Act...
Wed, Sep 26, 2018 at 4:29 PM
Problem
Definition:
When attempting to
connect to a CloudConnect Virtual Desktop using Citrix Receiver StoreFront from
another Virtual Desktop...
Wed, Oct 19, 2016 at 11:23 AM
Problem
Definition:
Users report they
are prompted to activate Microsoft Office 2016 Applications following an upgrade from 2010 or 2013. The edition ...
Wed, Sep 28, 2016 at 11:57 AM
CCT-201603021 – How to add an Alternative UPN Suffix or Suffixes to an Active Directory User Account
Problem
Definition:
Users by default
must logon the UPN (User Principal Name) Suffix which is the default for the
domain. In a multitenant envir...
Wed, Mar 2, 2016 at 8:48 AM
Problem Definition: You would like to establish a Site-to-Site VPN IPsec tunnel between a CloudConnect Org VDC Network and an external on on-premise netw...
Wed, Mar 20, 2019 at 9:33 AM
Problem Definition:
During certain Disaster Recovery Events, your statically assigned Internet IP Address may change. This may cause certain serv...
Mon, Nov 16, 2015 at 11:33 AM
Problem Definition:
Users report they are prompted to activate Microsoft Office on their virtual desktops. The version of Microsoft Offi...
Wed, Oct 5, 2016 at 12:03 PM
Problem Definition:
A CloudConnect User’s Desktop profile has become corrupt. There are a variety of symptoms which may appear, indicating the profile ...
Fri, Sep 15, 2017 at 1:55 PM
Problem Definition:
You are unable to send email messages via SMTP (TCP Port 25) from a CloudConnect desktop host or server application. The connectio...
Wed, Oct 29, 2014 at 3:12 PM
Problem Definition:
Users report they are unable to access files on a network share. The files are not able to be opened by their associated progr...
Mon, Oct 27, 2014 at 4:44 PM